Is Old National Bank A Good Bank? A Comprehensive Analysis

Lacey Carter 21 Jun 2025

Choosing the right bank is one of the most important financial decisions you'll make. If you're considering Old National Bank, it's essential to evaluate its services, reputation, and overall value proposition. In this article, we'll explore whether Old National Bank is a good choice for your banking needs.

Old National Bank has been serving customers for over 150 years, making it one of the oldest and most established financial institutions in the United States. With a rich history and a commitment to customer satisfaction, the bank continues to evolve to meet modern financial demands.

This article will provide an in-depth look at Old National Bank's offerings, advantages, and potential drawbacks. By the end of this guide, you'll have a clear understanding of whether Old National Bank is the right fit for your financial goals.

History of Old National Bank
Services Offered by Old National Bank
Reputation and Customer Reviews
Fees and Charges
Technology and Digital Banking
Security Measures
Community Involvement
Comparison with Other Banks
Key Considerations Before Choosing Old National Bank
Conclusion and Final Thoughts

History of Old National Bank

Old National Bank traces its roots back to 1834, when it was founded as the First National Bank of Evansville in Indiana. Over the years, the bank has grown significantly through strategic mergers and acquisitions, expanding its footprint across multiple states.

Key Milestones in Old National Bank's History

1834: Established as the First National Bank of Evansville.
1980s: Began expanding into neighboring states, including Kentucky and Illinois.
2010s: Acquired several regional banks, solidifying its position as a leading Midwest financial institution.

Today, Old National Bank operates over 200 branches and serves more than 1 million customers. Its long-standing presence in the financial industry is a testament to its stability and reliability.

Services Offered by Old National Bank

Old National Bank provides a wide range of financial products and services designed to meet the needs of both individuals and businesses. Below is an overview of the key services offered by the bank.

Personal Banking Services

Checking accounts with no monthly fees for eligible customers.
Savings accounts with competitive interest rates.
Certificates of deposit (CDs) for long-term savings.
Home equity loans and lines of credit.

Business Banking Services

Commercial loans tailored to business needs.
Merchant services for accepting credit and debit card payments.
Payroll processing solutions.
Treasury management tools for cash flow optimization.

Old National Bank also offers wealth management services, including investment advisory and retirement planning, making it a one-stop-shop for all your financial needs.

Reputation and Customer Reviews

Old National Bank enjoys a solid reputation in the financial industry. According to J.D. Power's 2022 U.S. Retail Banking Satisfaction Study, the bank ranks highly in customer satisfaction, particularly in areas such as account activities and digital banking.

Customer reviews on platforms like Trustpilot and Google highlight the bank's friendly customer service and user-friendly mobile app. However, some customers have expressed concerns about fees and limited branch availability in certain regions.

Key Strengths of Old National Bank

Strong focus on customer service.
Advanced digital banking capabilities.
Wide range of financial products.

Fees and Charges

While Old National Bank offers competitive banking services, it's important to understand the fees associated with its accounts and services. Below is a breakdown of some common fees:

Monthly maintenance fee for checking accounts (waived with qualifying direct deposits or minimum balance).
ATM fees for out-of-network transactions.
Overdraft fees for insufficient funds.

It's worth noting that Old National Bank offers fee waivers for eligible customers, making it a cost-effective option for those who meet the requirements.

Technology and Digital Banking

Old National Bank has invested heavily in digital technology to enhance the customer experience. Its mobile app allows users to check balances, transfer funds, pay bills, and deposit checks remotely.

Features of the Old National Bank Mobile App

Mobile check deposit with instant availability for eligible checks.
Bill pay functionality for managing recurring payments.
Card controls for added security and convenience.

The bank also offers online banking services, enabling customers to manage their accounts from any device with internet access. These digital tools make banking with Old National Bank more convenient than ever.

Security Measures

Security is a top priority at Old National Bank. The bank employs advanced encryption and fraud detection technologies to protect customer data and transactions.

Key Security Features

Two-factor authentication for added protection.
Real-time fraud alerts via text or email.
Card controls allowing customers to temporarily disable their cards if lost or stolen.

Old National Bank also provides educational resources to help customers stay informed about potential scams and phishing attempts, further enhancing its commitment to customer safety.

Community Involvement

Old National Bank is deeply committed to giving back to the communities it serves. Through its charitable foundation, the bank supports numerous causes, including education, healthcare, and economic development.

In 2022 alone, Old National Bank donated over $2 million to local nonprofits and sponsored various community events. This dedication to social responsibility reinforces the bank's role as a trusted partner in the communities it serves.

Comparison with Other Banks

When evaluating Old National Bank, it's helpful to compare it with other financial institutions in the market. Below is a comparison of Old National Bank with two major competitors: Bank of America and PNC Bank.

Comparison Table

Feature	Old National Bank	Bank of America	PNC Bank
Branch Network	200+ branches in Midwest	4,300+ branches nationwide	2,700+ branches in 19 states
Mobile Banking	Advanced app with remote deposit	Comprehensive app with investment tools	User-friendly app with budgeting features
Customer Service	Highly rated for friendliness	Mixed reviews, depends on location	Generally positive feedback

While Old National Bank may not have the national reach of Bank of America, its focus on personalized service and community involvement sets it apart from larger competitors.

Key Considerations Before Choosing Old National Bank

Before deciding whether Old National Bank is the right choice for you, consider the following factors:

Advantages

Strong reputation and long-standing history.
Competitive interest rates and fee waivers.
Advanced digital banking capabilities.

Potential Drawbacks

Limited branch network outside the Midwest.
Some fees may apply for certain services.

Ultimately, the decision to choose Old National Bank will depend on your specific financial needs and location.

Conclusion and Final Thoughts

In conclusion, Old National Bank is a solid choice for those seeking a reliable and customer-focused financial institution. With its wide range of services, advanced technology, and commitment to community involvement, the bank offers a compelling value proposition.

We encourage you to explore Old National Bank's offerings further and consider how they align with your financial goals. Don't forget to leave a comment below sharing your thoughts or experiences with the bank. Additionally, feel free to share this article with others who may find it helpful. For more insights into banking and finance, explore our other articles on the website.

Is Old National Bank a good bank? Based on its history, services, and reputation, the answer is a resounding yes—provided it meets your specific needs and geographic requirements.

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